Privacy Policy

General Information

The donation platform is run and operated by the non-profit corporation StartGiving Fundraising gGmbH, Hegelstraße 17, 60316 Frankfurt am Main, email address (gereinafter:

We process and use personal data collected upon visiting our websites according to the prevailing data protection and privacy laws and regulations and only to the extent that this is necessary for the intended purpose or any consent given by you. In addition to this Privacy Policy, the Conditions for Users and Donors are to be observed.

The legal basis for data protection can be found in the Federal Data Protection Act (BDSG) and the Telemediengesetz (TMG).

Access Data / Server Log Files (or its webspace provider) collects data about each access to the platform offer (so-called server logfiles). The access data include:

Name of the retrieved web page, file, date and time of the retrieval, transmitted data volume, notification of successful retrieval, browser type and version, the user's operating system, the referrer URL, the IP address and the requesting provider. uses the log data only for statistical evaluations for operation, security and optimization of the platform offer. However, reserves the right to check the log data later if, due to concrete grounds, there is legitimate suspicion of unlawful use.

Handling of Personal Data

Personal data is information with the help of which a person can be identified, i.e. information which can be traced back to a person. This includes the name, the email address, or the telephone number. But also, data about preferences, hobbies, memberships or which websites were viewed by someone are considered personal data.

Personal data will only be collected, used and passed on by if this is legally permitted or if the users agrees to the data collection.


When contacting (for example via a contact form or e-mail), the user's data are stored for processing the inquiry as well as in the event that further questions arise.

Comments and Contributions

When users post comments on the blog or leaves other posts, their IP addresses are saved. This is done for the security of, if someone writes illegal content in comments and contributions (insults, prohibited political propaganda, etc.). In this case, itself may be prosecuted for the comment or contribution and is therefore interested in the author's identity.


With the newsletter, we inform you about our work and offers.

If you would like to receive the newsletter, we need a valid email address, as well as information that will allow us to verify that you are the owner of the email address, or that the owner agrees to receive the newsletters. Further data is not collected. These data are only used for sending the newsletters and will not be passed on to third parties.

By registering for the newsletter, we store your IP address and the date of the registration. This storage serves solely as proof if a third party misuses an email address and logs in without the knowledge of the person entitled to receive the newsletter.

Your consent to the storage of the data, the email address as well as its use for sending the newsletters can be revoked at any time. The revocation can take place via a link in the newsletters themselves, in your user profile area or by notification to the above contact options.

Integration of Third-Party Services and Content

It is possible that third party contents, such as videos from YouTube, Google Maps map material, RSS feeds or graphics from other websites, may be included within this website. This always assumes that the providers of these content (hereinafter referred to as third party providers) perceive the IP address of the users. Without the IP address, they could not send the content to the user's browser. The IP address is therefore required for the display of these contents. We only make use of such content, whose respective providers use the IP address only for the delivery of the content. However, we do not have any influence if the third party stores the IP address e.g. for statistical purposes. As far as we become aware, we will inform the users about it.


Cookies are small files that allow you to store specific information related to the device on the user's access point (PC, smartphone, etc.). On the one hand, they serve user friendliness of web pages and thus the users (for example logging of login dates). On the other hand, they are used to record the statistical data of the website and allow analysis for the purpose of improving the offer. Users can influence the use of cookies. Most browsers have an option to restrict or prevent cookies from being stored. However, it should be noted that the use and, in particular, the user comfort of the platform may be limited without cookies.

You can manage many online ad cookies of companies using the EU's webpage

Registration Function and Donation Process

The data entered during the registration process will be used for the purposes of using the StartGiving platform as well as the features offered on it. Users may be informed about offer or registration-relevant information such as changes in the scope of the offer or technical circumstances by e-mail. The collected data are visible in the input mask as part of the registration process. This includes name and address, email address, IP address and payment data. We collect this data for the transaction (donation) or permanently as part of your registration as a user at Your name and email address will be used by only for questions to the user, for confirmation of a donation, or for personal news for you.

In addition, any donation received via will be stored, processed and used for the purposes of legal and, in particular, tax-related matters, including information on the date of the donation, the amount and the selected cause. We can also use this data to customize, measure and improve our services and content. In addition, the IP address is forwarded to the "Payment Service Provider".

Use of Facebook Social Plugins uses social plugins from the social network operated by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland. The plugins can be recognized by one of the Facebook logos (white "f" on blue tile, the terms "Like", "Gefällt mir" or "thumb up") or are marked with the addition "Facebook Social Plugin". The list and the appearance of the Facebook Social Plugins can be viewed here:

When a user opens a webpage on that contains such a plugin, his browser builds a direct link to the Facebook servers. The content of the plugin is transmitted directly from Facebook to your browser and is integrated into the website. Therefore, has no influence on the amount of data that Facebook collects with the help of this plug-in and informs the users according to our knowledge:

By integrating the plugin, Facebook receives the information that a user has accessed the corresponding page of If the user is logged into Facebook, Facebook can assign the visit to his Facebook account. If users interact with the plugins, for example press the Like button or comment, the corresponding information will be sent directly to Facebook and stored there. If a user is not a member of Facebook, there still is the possibility that Facebook will find and save its IP address. According to Facebook, only an anonymous IP address is stored in Germany.

The purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as the rights and settings for the protection of the privacy of the users, can be found in the Privacy Policy of Facebook:

If a user is a Facebook member and does not want Facebook to collect information about him via or link it with his membership data stored on Facebook, he must log out of Facebook before visiting the webpage. Further settings and lodging of objections to the use of data for advertising purposes are possible in the Facebook profile settings:

Twitter uses the buttons of the service Twitter. These buttons are offered by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA. They are recognizable by terms such as "Twitter" or "Follow", combined with a stylized blue bird. With the help of the buttons it is possible to share a post or page of at Twitter or to follow on Twitter.

When a user browses a web page on that contains such a button, his browser builds a direct link to the Twitter servers. The content of the Twitter buttons is transmitted directly from Twitter to the user's browser. Therefore, has no influence on the amount of data that Twitter collects with the help of this plug-in and informs the users according to our knowledge. According to Twitter, only the IP address of the user is transmitted with the URL of the respective web page when the button is drawn, but not for purposes other than the representation of the button.

For more information, see Twitter's Privacy Policy:

Right to Information, Corrections, and Revocation

The user has the right, on request and to receive free information on the personal data that has been stored about him. In addition, the user has the right to correct incorrect data and to request blocking and deletion of his personal data, insofar as this does not conflict with statutory or legal retention requirements.

Status of this Privacy Policy and Amendments

This is the latest valid version of the Privacy Policy, dated January 2016. We reserve the right to amend this Privacy Policy at any time at our sole discretion, especially to modify them to comply with legal or technical changes. Such updates will be posted on our website 30 days before they take effect. At the same time, registered users will also be informed of the upcoming changes via email. Hence, we kindly request that you check our website regularly for updated versions.

For any suggestions or questions regarding the collection, processing and use of your data by, feel free to contact us at any time: